@book{56901,
	author = {Murat Yilmaz and Andreas Riel},
	title = {Systems, Software and Services Process Improvement},
	publisher = {Springer Nature},
	year = {2024},
	address = {Heidelberg, Germany},
	edition = {2024},
	url = {https://link.springer.com/openurl?genre=book&isbn=978-3-031-71139-8}
}