@book{56805,
	author = {Jianping Wang and Bin Xiao},
	title = {Service Science},
	publisher = {Springer Nature},
	year = {2024},
	address = {Heidelberg, Germany},
	edition = {2024},
	url = {https://link.springer.com/openurl?genre=book&isbn=978-981-97-5760-2}
}