TY  - BOOK
AU  - Josep Carmona, Gregor Engels, Akhil Kumar
TI  - Business Process Management
SN  - 9783319650005
PY  - 2017///
PB  - Springer
KW  - Information Storage and Retrieval
UR  - http://link.springer.com/openurl?genre=book&isbn=978-3-319-64999-3
ER  -