Employees first, customers second : turning conventional management upside down (Record no. 50396)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 00658nam a22002057a 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20220602112640.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 220602b |||||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781422139066 |
Qualifying information | pbk |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.3152 |
Item number | NAY |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Nayar, Vineet |
245 ## - TITLE STATEMENT | |
Title | Employees first, customers second : turning conventional management upside down |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Boston |
Name of publisher, distributor, etc. | Harvard Business Press |
Date of publication, distribution, etc. | 2010 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 198P. ; 21cm. |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | HCL Technologies -- Management -- Case studies |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Management -- Employee participation |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Corporate culture |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Customer relations |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Organizational change |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Checked out | Date last seen | Date last checked out | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dewey Decimal Classification | LRC, IIT Indore | LRC, IIT Indore | 2nd Floor - General Stack | 02/06/2022 | PO_2021-22_36 ; Sarat Book House Pvt. Ltd., Kolkata; Bill No. SBHPL/INV/126/2022-2023, dt.05.05.2022 ; Price: INR 1299.00 | 1 | 658.3152 NAY | 35479 | 22/07/2025 | 21/06/2025 | 21/06/2025 | 02/06/2022 | Book |