Employees first, customers second : turning conventional management upside down (Record no. 50396)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00658nam a22002057a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220602112640.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220602b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422139066 |
| Qualifying information | pbk |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3152 |
| Item number | NAY |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nayar, Vineet |
| 245 ## - TITLE STATEMENT | |
| Title | Employees first, customers second : turning conventional management upside down |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston |
| Name of publisher, distributor, etc. | Harvard Business Press |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 198P. ; 21cm. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | HCL Technologies -- Management -- Case studies |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Management -- Employee participation |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Corporate culture |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer relations |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Organizational change |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Checked out | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | LRC, IIT Indore | LRC, IIT Indore | 2nd Floor - General Stack | 02/06/2022 | PO_2021-22_36 ; Sarat Book House Pvt. Ltd., Kolkata; Bill No. SBHPL/INV/126/2022-2023, dt.05.05.2022 ; Price: INR 1299.00 | 1 | 658.3152 NAY | 35479 | 22/07/2025 | 21/06/2025 | 21/06/2025 | 02/06/2022 | Book |
