TY - BOOK AU - Fisher, Roger AU - Ury, William AU - Patton, Bruce [ed.] TI - Getting to yes : Negotiating an agreement without giving in SN - 9781847940933 U1 - 158.5 PY - 2012/// CY - New York PB - Random House Business Books KW - Negotiation ; Conflict management ; Conflict, Psychological ER -