TY - BOOK AU - Yoshinori Hara, Dimitris Karagiannis TI - Serviceology for Services SN - 9783319612409 PY - 2017/// PB - Springer KW - Software Engineering; Information Systems Applications (incl.Internet); Management of Computing and Information Systems; IT in Business; Computer Communication Networks; Information Storage and Retrieval UR - http://link.springer.com/openurl?genre=book&isbn=978-3-319-61239-3 ER -