TY  - BOOK
AU  - Shazia Sadiq, Pnina Soffer, Hagen V�lzer
TI  - Business Process Management
SN  - 9783319101729
PY  - 2014///
PB  - Springer
KW  - Information Systems Applications (incl.Internet); IT in Business; Computer Appl. in Administrative Data Processing; Software Engineering
UR  - http://link.springer.com/openurl?genre=book&isbn=978-3-319-10171-2
ER  -