Self-service in the Internet age : expectations and experiences
Oliver, Dave
Self-service in the Internet age : expectations and experiences - New York Springer 2009 - xii, 277p. ; 24cm. - Computer supported cooperative work .
9781848002067
303.4833 / OLI
Self-service in the Internet age : expectations and experiences - New York Springer 2009 - xii, 277p. ; 24cm. - Computer supported cooperative work .
9781848002067
303.4833 / OLI